Effective Date: January 1, 2023
33Vitam (“33Vitam,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the information you provide through our website.
This Privacy Policy explains what information we collect, how we use it, how we protect it, and the choices available to you.
1. Information We Collect
When you use our website or submit a wholesale inquiry, we may collect information such as:
Full name
Business/company name
Email address
Phone number
Business information
Shipping information
Billing information
Information you voluntarily provide in inquiry forms, emails, or other communications
We collect only information that is reasonably necessary to communicate with prospective and existing wholesale customers and to provide our services.
2. How We Use Your Information
We may use the information we collect to:
Respond to wholesale inquiries
Communicate with prospective and existing customers
Evaluate wholesale applications and business relationships
Process orders and related transactions
Arrange shipping and delivery
Handle billing and account-related matters
Provide customer support
Maintain business records
Protect our website, business, customers, and systems
Comply with applicable legal obligations
We do not sell your personal information.
We do not use your information for unrelated third-party marketing without appropriate authorization.
3. Information Sharing
33Vitam does not sell, rent, or trade personal information.
We may disclose information when reasonably necessary to operate our business, including to trusted service providers that assist us with functions such as:
Website hosting
Email communications
Payment processing
Shipping and fulfillment
Business administration
Customer support
Website security
These service providers may receive only the information reasonably necessary to perform their services.
We may also disclose information when required by law, legal process, court order, or governmental authority, or when reasonably necessary to protect the rights, property, safety, or security of 33Vitam, our customers, or others.
4. Wholesale Inquiries
Our website is primarily designed to allow businesses and potential wholesale customers to contact 33Vitam.
Information submitted through a wholesale inquiry may be used to evaluate your business, communicate about products and pricing, establish a wholesale relationship, and respond to your requests.
Submitting an inquiry does not automatically create a wholesale account or guarantee approval.
5. Cookies and Website Technologies
Our website may use cookies or similar technologies that are necessary for website functionality, security, performance, or basic analytics.
Cookies may allow us to understand how visitors use our website and improve the website experience.
You may be able to control cookies through your browser settings. Disabling certain cookies may affect website functionality.
6. Data Security
We use reasonable administrative, technical, and organizational safeguards designed to protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.
However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.
7. Data Retention
We retain personal information for as long as reasonably necessary to fulfill the purposes described in this Privacy Policy, maintain appropriate business records, resolve disputes, enforce agreements, and comply with applicable legal obligations.
8. Your Privacy Choices
Depending on applicable law, you may have rights concerning your personal information, including the right to request access to, correction of, or deletion of certain information.
You may contact us using the information below to make a privacy-related request.
We may need to verify your identity before completing certain requests.
9. Children's Privacy
Our website is intended for businesses and general audiences and is not directed toward children.
We do not knowingly collect personal information from children in violation of applicable law.
10. Third-Party Websites
Our website may contain links to third-party websites.
33Vitam is not responsible for the privacy practices, content, or security of third-party websites. We encourage you to review the privacy policies of those websites before providing personal information.
11. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our business, website, services, or applicable legal requirements.
The updated version will be posted on this page with a revised effective date.
12. Contact Us
For privacy-related questions or requests, please contact:
33Vitam
Mike Bombardo
Vice President of Sales
Mike@33vitam.com
Benjamin Amirr
Logistics Manager
benjamin@33vitam.com
Melody Jade
Customer Care
accountmanager@33vitam.com
Career applications
Information submitted through our careers form, including contact details, work experience, and any resume link you provide, is used to evaluate your application and communicate with you about recruitment. The website host processes form submissions on our behalf.
Automated chat support
The chat assistant provides business information and contact routes. In built-in FAQ mode, messages are processed in your browser. If AI mode is enabled, your messages are sent through our website host to OpenAI to generate a response. Please do not send payment details, government identifiers, health records, or other sensitive information through chat. You may contact accountmanager@33vitam.com instead.